MyOutDesk

About MyOutDesk

MyOutDesk is an outsourcing company that provides highly-skilled virtual staff to support businesses in various industries. The company was founded in 2008 by Daniel Ramsey and has served over 8500 clients globally. MyOutDesk provides high-caliber remote professionals for tasks in administration, sales, customer service and more, helping businesses grow efficiently (source).

MyOutDesk emphasizes rigorous vetting of its virtual assistants: according to its materials, they hire only the top 0.7% of applicants, all of whom are college-educated and pass an FBI-grade background check (myoutdesk.com). This intensive screening aims to ensure clients get reliable, high-caliber staff. The company also reports an overall client satisfaction rating around 4.9 out of 5 stars based on hundreds of reviews (virtualassistantassistant.com) – though as with any service, prospective buyers should note that these are self-reported figures and individual experiences can vary.

All these factors contribute to MyOutDesk’s image as a trustworthy, established player in the virtual staffing industry, albeit one should still perform due diligence and not simply rely on marketing highlights.

Service Structure

MyOutDesk’s service model is centered on providing dedicated, long-term virtual assistants rather than on-demand task outsourcing. In practical terms, this means when you sign up, you are hiring a remote worker to become an ongoing part of your team – typically on a full-time basis (~40 hours per week). You pay a fixed monthly rate for that service (more on pricing below), and that cost remains the same regardless of how fully you utilize the VA’s time. In other words, if you only have 30 hours of tasks for your assistant in a given week, you are still paying for the full 40 hours under the contract (virtualassistantassistant.com). There is no mechanism to scale down the hours (and cost) on a slow week – the expectation is that you have enough consistent work to keep the virtual professional busy. This structure makes MyOutDesk ideal for companies that have steady, ongoing workload and want a reliable extension of their team, but it’s less suitable if your need for help fluctuates or is very limited in scope.

When engaging MyOutDesk, the typical process starts with identifying your needs and being matched with potential VA candidates. MyOutDesk maintains a pool of pre-vetted talent, so once you sign up, they will present you with a selection of candidates who fit your required profile (skills, industry experience, etc.). You usually have the opportunity to interview these candidates and select the one you feel is the best fit for your business (workstaff360.com). The onboarding is relatively quick – one source notes that MyOutDesk can get a VA placed with a client in about 4–5 days from the start of the process (workstaff360.com). Once your virtual assistant begins, they work remotely from their location (predominantly the Philippines) but report directly to you on a day-to-day basis. MyOutDesk’s model is often described as “staff augmentation”, meaning the VA functions like a member of your staff, except they are employed and managed through MyOutDesk’s infrastructure. Communication and task management happen directly between you and the VA (via email, Skype/Zoom, project management tools, etc.), while MyOutDesk provides oversight in the background.

An important aspect of MyOutDesk’s offering is that the virtual assistant is not your direct employee – they remain an employee (or contractor) under MyOutDesk’s organization. MyOutDesk handles the HR, payroll, and benefits for the assistant, even covering things like healthcare coverage and other employment costs as part of the service. MyOutDesk also provides tools and support to facilitate the working relationship. Notably, they have a proprietary time-tracking and productivity app called MyTimeIn which your VA uses – this allows you to monitor hours worked and activity, giving peace of mind that the assistant is on-task (myoutdesk.com). Additionally, MyOutDesk assigns each client a Client Success Manager (or similar account manager) who can help coordinate and ensure things run smoothly.

That said, the day-to-day supervision and training of the virtual assistant are still the client’s responsibility. You will need to onboard your VA into your specific business processes, set expectations, and provide guidance just as you would for a local hire. Experience has shown that successful outcomes depend on treating the VA as a true part of the team – including them in meetings, clearly communicating tasks, and giving feedback. (MyOutDesk’s own materials and third-party reviews echo this, noting that investing time in training and communication is key to getting value from a VA, regardless of how skilled they arevirtualassistantassistant.com.)

Because MyOutDesk’s services are contract-based, it’s critical to understand the terms before signing up. They offer month-to-month agreements or discounted longer-term contracts (e.g. 6 or 12 months) – if you choose a longer commitment, you’ll pay less per month (details in the pricing section), but you are also locked in for that period.

Make sure the contract has provisions that align with your needs. Also, since the VAs are employees of MyOutDesk, the contracts typically include a non-solicitation clause – meaning you cannot bypass MyOutDesk to hire the VA directly or share confidential details like their pay.

In fact, one client review mentioned that the contract forbade sharing certain information between client and VA (the user noted MyOutDesk “don’t want you to share notes” about compensation) (virtualassistantassistant.com). This is standard in the industry: the service’s value is in providing the worker and managing them, so they prevent side arrangements. If down the line you did want to hire the VA directly, there is likely a buyout fee or a waiting period after ending the contract (MyOutDesk doesn’t publish these details openly, so you’d need to inquire).

2026 January Update: I reached out to MyOutDesk and they confirmed they do replacements. You won’t be left stranded if your VA suddenly resigns, cannot work, or is not meeting their service commitment for some reason or another. It’s not a slot machine though - you can’t just keep replacing until you find one that meets your needs. Interview carefully.

Services

MyOutDesk offers several services in many industries, but the flagship service is back-office administrative work and customer service. Daniel Ramsey featured a virtual assistant in a youtube video in 2024.

• Administrative & Back-Office Support: This is a core offering. VAs in this category handle general administrative duties such as email management, calendar scheduling, data entry, document preparation, CRM data updates, and other routine office tasks (franchise.org). For example, a MyOutDesk administrative assistant can filter your inbox, organize files, coordinate meetings, and keep your business processes organized remotely.
• Customer Service & Virtual Receptionists: MyOutDesk offers virtual receptionists and customer support representatives who can manage inbound calls, respond to customer inquiries, handle live chat or helpdesk tickets, and essentially function as your remote customer service team. They ensure your customers or clients get prompt responses and professional service, even though the support person is offshore. For many small businesses, having a virtual receptionist means phones get answered and messages taken without the cost of an in-house hire. (myoutdesk.com)
• Sales Support / Inside Sales Agents (ISAs): These VAs focus on sales-oriented tasks. Often titled Inside Sales Assistants or Sales Development Reps (SDRs), they can make outbound calls to prospects, follow up on leads, conduct cold calling or telemarketing campaigns, and set appointments for your sales team.
• Marketing & Social Media Assistance: For businesses that need help with marketing tasks, MyOutDesk provides VAs who can support digital marketing efforts. This can include managing social media accounts (posting content, monitoring comments), coordinating email marketing campaigns, updating blogs or websites with content, creating basic graphics or working with designers, and running reports on marketing metrics. While these VAs are not high-end marketing strategists, they serve as skilled execution support to carry out your marketing plans. (myoutdesk.com)
• Bookkeeping & Financial Admin: MyOutDesk also has virtual professionals who specialize in bookkeeping and related finance tasks. A remote bookkeeping VA can handle accounts payable/receivable, invoice processing, expense reporting, basic financial record-keeping, and coordination with your accounting software. (myoutdesk.com)
• Industry-Specific Support: Beyond the general categories above, MyOutDesk advertises VAs with expertise in certain industries. For example, in real estate, they offer assistants who understand MLS listings, escrow processes, and real estate CRMs. In healthcare, they provide medical virtual assistants who can do patient scheduling, insurance verification, medical billing support, and other clinic admin tasks (while the company doesn’t publicly detail their training in regulations like HIPAA, it’s implied these VAs are familiar with healthcare office procedures). legal offices (e.g., legal secretarial work, appointment setting for law firms), IT/technology (perhaps basic tech support or QA tasks), and others. You won’t typically hire a MyOutDesk VA for highly specialized niche tasks (for instance, a CAD designer or a software developer), but you would hire them to take over the operational and process-driven tasks in your business so you and your core team can focus on higher-level work.

In Office

In 2025, MyOutDesk opened an office in morocco. The reason for this as noted in the announcement was:

“While our highly rated virtual professionals in the Philippines continue to deliver trusted, secure, and remote support, our new Morocco office allows clients to choose virtual professionals who work onsite at our physical headquarters, with added oversight, management, and infrastructure security. If your business requires stricter controls, increased supervision, or simply prefers your virtual team to operate from a more secure office setting, our Morocco-based professionals provide that peace of mind.” (myoutdesk.com).

Pricing

Pricing starts at $1988. No variable pricing based on experience. Just a flat rate. What does the monthly fee include? MyOutDesk positions it as covering everything: the VA’s wages, benefits, and the service infrastructure. There are no extra fees for things like healthcare or employment taxes – those are built into the price and handled by MyOutDesk. The company claims that using their service can save businesses up to 70% of the cost of hiring an equivalent full-time person in the U.S., once you factor in salary, insurance, office space, etc.(myoutdesk.com). For example, a full-time administrative assistant in the U.S. might cost $4,000+ a month when you include taxes and benefits, whereas MyOutDesk offers a flat ~$2k rate for a remote assistant – that’s where they get the “70% savings” figure in their marketing. They even highlight that in 2024 their clients collectively saved over $70 million by outsourcing with MyOutDesk (myoutdesk.com).

As for value for money, MyOutDesk is often described as a premium service. You’re paying not just for hours of work, but for the recruitment, vetting, and support structure behind the scenes. A 2026 comparison put it succinctly: *“MyOutDesk’s pricing positions it at the higher end of VA services. MyOutDesk is selling peace of mind and saved time in exchange for a higher fee. Companies that have the budget and prefer not to deal with the minutiae of hiring overseas often find this worthwhile. On the other hand, startups or very budget-conscious entrepreneurs might find ~$2,000 a month too steep, especially if their workload is not quite full-time; such clients sometimes seek alternatives like part-time VA services or direct hiring despite the extra effort.

Key Takeaway

Reliable, long running company with a verifiable track record. Very active CEO on YouTube, TikTok, and other media platforms. MyOutDesk is a seasoned and reputable player in the virtual assistant outsourcing arena.

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